Refund Policy

We want you to be confident in your FixMyRankAI subscription. This Refund Policy explains how cancellations and refunds work for our paid plans. By subscribing, you agree to the terms below.

1. Free Tier Is Your Trial

FixMyRankAI offers a free plan that includes one full AI SEO audit per month with no credit card and no signup required. This free audit is your opportunity to evaluate the service — see your SEO score, review findings, and understand the value before you pay. Because a free evaluation is always available, all paid subscription fees are final once charged.

2. All Sales Final — No Refunds

Paid plans (Pro, Business, and Enterprise) are billed monthly in advance via Stripe. Because you receive immediate access to the full service — including AI-generated code patches and auto-deploy features — upon payment, subscription fees are non-refundable. We do not issue refunds for past billing cycles, partial months, or unused portions of a billing period.

3. Conditional Refund (Accidental Subscriptions Only)

We understand that accidental subscriptions happen. If you subscribed by mistake and have not generated or deployed any AI code fixes, you may request a full refund within 3 days of your first payment by contacting us at fixmyrankai@gmail.com.

Refunds are denied if you have used the fix generation or auto-deploy feature. We track whether AI code patches have been generated or deployed to your account. Once fixes are generated or deployed, the service has been delivered and no refund will be issued — this protects us from delivering our work for free.

4. Cancel Anytime — No Past-Payment Refunds

You can cancel your subscription at any time from your Stripe customer portal or by contacting us. Cancellation stops future charges — you will not be billed again. You retain access to your plan features until the end of your current billing period. No refund is issued for past payments when you cancel; you paid for the month and you keep access for the month. This is the standard SaaS model used by services like Netflix and Spotify.

5. No Prorated Refunds

We do not issue prorated refunds for partial billing periods. If you cancel mid-cycle, you keep access until the period ends, but the unused portion is not refunded.

6. Failed Payments

If a payment fails, Stripe will retry automatically. If payment cannot be collected after retry attempts, your subscription will be downgraded to the free plan at the end of the current billing period.

7. Disputed Charges (Chargebacks)

If you believe a charge is incorrect, please contact us first at fixmyrankai@gmail.com before filing a chargeback with your bank. We will work to resolve the issue promptly. Filing a chargeback without first contacting us — especially after using the fix generation or auto-deploy features — may result in account suspension and a dispute with your bank over services already rendered.

8. How to Request a Cancellation or Refund

To cancel your subscription, use the billing portal link in your dashboard or email fixmyrankai@gmail.com with:

• Your account email address
• The date of the charge
• The plan you subscribed to
• A brief reason for the request (for conditional refund consideration)

Conditional refunds, where approved, are processed back to your original payment method within 5–10 business days.

9. Contact

Questions about cancellations or refunds? Email fixmyrankai@gmail.com.